2nd Operations
The 2nd operation accounting feature allows for additional accounting adjustments to be completed at specific points within the claims workflow. The primary use case for this is a single entity environment where blocked cards are used as the suspense account for fraud claims and the accounting service only allows a single account to be referenced in each operation. For example, a credit can be issued to the account holder, but you cannot specify the account that is debited. In this scenario, an additional operation is needed to debit the blocked card and offset the account that the account holder credit was debited from. This feature can be used to solve for other scenarios, such as when an issuer is unable to move funds directly between GL accounts in a single adjustment.
Configuration
Typically, these operations will all be used in conjunction and can simple be enabled via Client Settings. To enable each operation, you must configure the precondition table for that accounting rule, as defined below.
Accounting Rule | Precondition Table |
---|---|
Deny Dispute 2nd Operation | Deny Dispute 2nd Operation Preconditions |
Loss Adjustment 2nd Operation Accounting | Loss Adjustment 2nd Operation Preconditions |
Partial Deny Dispute 2nd Operation | Partial Deny Dispute 2nd Operation Preconditions |
Provisional Credit 2nd Operation | Provisional Credit 2nd Operation Preconditions |
Write Off 2nd Operation Accounting | Write Off 2nd Operation Preconditions |
Visa Dispute 2nd Operation Accounting | Visa Dispute 2nd Operation Pre Conditions |
Visa Inbound Pre-Arbitration Accept 2nd Operation | Visa Inbound Pre Arb Accept 2nd Operation Pre Conditions |
Visa Inbound Pre-Arbitration Partial Accept 2nd Operation Accounting | Visa Inbound PreArb Partial Accept 2nd Operation Pre Condition |
Visa Arbitration Lost 2nd Operation | Visa Arbitration Lost 2nd Operation Preconditions |
Visa Dispute Recall 2nd Operation | Visa Dispute Recall 2nd Operation Pre Conditions |
Paid Accounting Operation | |
Fee Operation |