2nd Operations

The 2nd operation accounting feature allows for additional accounting adjustments to be completed at specific points within the claims workflow.  The primary use case for this is a single entity environment where blocked cards are used as the suspense account for fraud claims and the accounting service only allows a single account to be referenced in each operation.  For example, a credit can be issued to the account holder, but you cannot specify the account that is debited.  In this scenario, an additional operation is needed to debit the blocked card and offset the account that the account holder credit was debited from.  This feature can be used to solve for other scenarios, such as when an issuer is unable to move funds directly between GL accounts in a single adjustment.

Configuration

Typically, these operations will all be used in conjunction and can simple be enabled via Client Settings.  To enable each operation, you must configure the precondition table for that accounting rule, as defined below.

Accounting RulePrecondition Table
Deny Dispute 2nd OperationDeny Dispute 2nd Operation Preconditions
Loss Adjustment 2nd Operation AccountingLoss Adjustment 2nd Operation Preconditions
Partial Deny Dispute 2nd OperationPartial Deny Dispute 2nd Operation Preconditions
Provisional Credit 2nd OperationProvisional Credit 2nd Operation Preconditions
Write Off 2nd Operation AccountingWrite Off 2nd Operation Preconditions
Visa Dispute 2nd Operation AccountingVisa Dispute 2nd Operation Pre Conditions
Visa Inbound Pre-Arbitration Accept 2nd OperationVisa Inbound Pre Arb Accept 2nd Operation Pre Conditions
Visa Inbound Pre-Arbitration Partial Accept 2nd Operation AccountingVisa Inbound PreArb Partial Accept 2nd Operation Pre Condition
Visa Arbitration Lost 2nd OperationVisa Arbitration Lost 2nd Operation Preconditions
Visa Dispute Recall 2nd OperationVisa Dispute Recall 2nd Operation Pre Conditions
Paid Accounting Operation
Fee Operation