Conditions
The account holder claims that a deposited check did not post for the correct amount. This recovery option prompts a user to initiate a review for encoding errors.
Flow
When the user selects this recovery option, the following flow is executed. The Encoding Error Review assignment is generated and provides the following flow actions.
Macro lookup error: excerpt "Actions" was not found on page "Encoding Error Review" (with ID 341034211) in space "QEK".
If you're experiencing issues please see our Troubleshooting Guide.
Related Questionnaires
Questionnaire - ATM Deposit Incorrect
Questionnaire - ATM Deposit Not Posted