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Pending Amex Response

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Description

This assignment is displayed while a chargeback response is awaited in the American Express recovery flow.

Details

Response Received

This flow action allows a user to record the response received from the acquirer.  This action should only be executed in environments that do not have an integration that retrieves responses automatically.

SLA

Goal: 2 days

Deadline: 5 days

Work QueuePendingAmexResponse
Work Group

Excerpt macro name parameter (mn) is required.

If you're experiencing issues please see our Troubleshooting Guide.

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