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Type
Dashboard
Name
Active Cases
Description
Provides an overview of all outstanding claims and disputes, their status, and aging cases.
Usage
Claims Volume, Workload, Efficiency
Included Fields
Client, Claim Type, Claim Category, Claim Reason, Regulatory Coverage, Channel, Card Type, BIN, Claim ID, Claim Status, Summarized Status, Discovery Date, Contact Date, Create Date, Investigation Date, Resolved Date, Decision, PC Decision, PC Date, Dispute Count, Dispute Amount, Merchant Credit Amount, Recovered Amount, Loss Amount, Potential Abuse, Employee Claim, Reclassifications, Required Documents
Included Filters
Client, Claim Type, Claim Category, Card Type, Regulatory Coverage, Summarized Status, Claim Status, Create Date, Resolved Date