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Recapture Overview Dashboard

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Type

Dashboard

Name

Recapture Overview

Description

Provides a summary of losses, merchant credits, recoveries, and denials.

Usage

Performance Evaluation

Availability

25.01 (Data Booster Required)

Included Fields

Client, Claim Type, Claim Category, Claim Reason, Regulatory Coverage, Network, Channel, Card Type, BIN, Transaction Type, Claim ID, Dispute ID, Claim Status, Dispute Status, Decision, Deny Reason, Contact Date, Create Date, Investigation Date, Resolved Date, Authorization Status, MCC, Merchant, Entry Mode, Transaction Description, Transaction Amount, Dispute Amount, Accountholder Amount, Merchant Credit Amount, Recovered Amount, Loss Amount, Denied Amount, Recaptured Amount

Included Metrics

  • Total Amount Disputed

  • Loss Amount

  • Recapture Amount

  • Recapture Rate

  • Recapture Trend

  • Recapture Breakdown

Included Filters

Client, Claim Type, Claim Category, Regulatory Coverage, Network, Contact Date, Resolved Date, Date Grouping

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