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Correspondence Dashboard

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Type

Dashboard

Name

Correspondence

Description

A list of all created correspondence.

Usage

Correspondence Volume, Print Metrics, Failure Analysis

Availability

24.02

Included Fields

Client, Claim Type, Claim Category, Claim Reason, Regulatory Coverage, Claim ID, Claim Status, Dispute ID, Dispute Status, Channel, Direction, Type, Name, Status, Status Date, Create Date, Mailed Date, Days to Send, Business Days to Send, Execution Method, Source, Resend?, Vendor, Page Count, Double Sided?, Return Mail?, Color?

Included Metrics

Notifications Created, Letters Mailed, Emails Sent, Notifications Pending, Notifications Resent, Channel Volume Trend, Notification Type Volume Trend, Inbound Volume Trend, Distribution by Channel, Distribution by Type, Top 10 User Letters, Inbound Volume, Distribution by Status, Distribution by Source, Avg. Business Days to Send by Type, Distribution by Avg. Business Days to Send

Included Filters

Client, Claim Type, Claim Category, Regulatory Coverage, Status, Direction, Created Date, Mailed Date

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