When a a Fraud or Authorization dispute is initiated inVisa Dispute, the dispute enters the Visa Allocation flow. This flow was implemented as part of the Visa Claims Resolution (VCR) initiative in April 2018 to reduce the number of steps involved.
Click on each of the sub-processes below for more details.Recovery Options
Visa Allocation includes the following Fraud and Authorization recovery options. Recovery options may be automatically selected and executed by the system, when enabled. In some cases, primarily fraud and authorization disputes, recovery options are set based on a number of validations to determine if chargeback rights exists. Any applicable validation rules are documented in each recovery option. Card Recovery Bulletin or Exception File 11.1 No Authorization/Late Presentment 11.3 EMV Liability Shift Counterfeit Fraud 10.1 EMV Liability Shift Non Counterfeit Fraud 10.2 Other Fraud – Card Present Environment (10.3)Authorization
Fraud