MorphMorph

Chargeback Prioritization

When multiple disputes are included in a claim and automatic recovery is enabled, the system will evaluate all disputes and prioritize chargebacks submitted to the network based on dollar amount so that disputes with the highest dollar amount are charged back to the merchant first.  This evaluation also takes into account thresholds established by the network that processed the transaction. 

If one more disputes have not yet posted, this evaluation is delayed until all disputes have either posted, or the timeframe for waiting for postings has expired (usually 5 days).