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Reissue Card

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Description

This assignment is generated in Manual Block and Reissue and prompts a user to issue a new plastic in an external system.

Details

This assignment is applicable when there is a possible address discrepancy, such as when the account holder reported a possible accounting takeover or that the previous plastic was never received.  The block action is completed separately, usually by the system, and the reissue action is delegated to a user to ensure the plastic is shipped to the true party.

The user may also skip this assignment by selecting Other Actions > Skip.

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