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Mastercard Questionnaire - Merchandise or Service Issue

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"I have an issue with merchandise or a service"

"What is the issue with the merchandise or service?

The merchandise is counterfeit.

The merchandise is damaged or defective.

The merchandise or service has a quality issue.

The merchandise or service is not as described.

The terms of sale were misrepresented.





Rule(s)MC_MerchandiseServiceIssue

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