When the Balance Review recovery option is executed and funds were not fully recovered in an Encoding Error Response, this flow is executed. The system will generate a Review Encoding Error Response, which will prompt the user to take one of the following actions.
Review Encoding Error Response
This primary flow action will prompt the user to review the result of the Review Encoding Error recovery attempt and determine which of the following actions should be taken for any amount that was not recovered.
- Deny Dispute
- Write-Off
- Pursue other applicable recovery options available in the ATM Proprietary Recovery Strategy