When the Merchant Credit Check Preconditions table evaluates to "Auto", this flow is executed. A Pending Merchant Credit assignment is displayed while the system executes the credit check. The system will evaluate transaction details based on the conditions defined in Merchant Credit Matching in order to determine which of the following outcomes are appropriate.
Action Description Credit Found The Deny Dispute flow is executed with a deny reason of "Merchant Credit" Refer A Check for Merchant Credit assignment is generated and prompts a user to review transactions with a match probability that is too low for auto-matching. No Credit Found If pending, the service will try again every 6 hours until the deadline. If the deadline has passed, the flow is exited. Fail A Merchant Credit Service Failed assignment is generated and prompts the user to retry the service or cancel. This is a fail-safe and should be escalated if seen.
Review the parent flow, Merchant Credits, to view the path for each of the outcomes defined here.