Account Maintenance
- Devan Robertson
- Kristafanie Somers
- Nick Facca
Owned by Devan Robertson
When any type of maintenance is required, such as account blocks or stand-in file listing, these tasks are executed in the Account Maintenance step. All maintenance tasks can be automated by QFD.
| Stage | Execute |
| Node | Account Maintenance |
| Assignment(s) | Resolve Credit Bureau Action, Service Block Reissue Card |
The Account Maintenance node houses tasks that impact the cardholder's account such as closing the card due to fraud, issuing a new card due to fraud, and credit bureau reporting.
