Amex Cancelled Recurring Questionnaire

"I cancelled a recurring transaction"

Cancelled Recurring Details

Question	Property	Type	Mandatory/Optional/Conditional
When did you cancel the recurring transaction?	CancellationDate	Date	Mandatory
How did you cancel?	CancellationMethod	Text	Mandatory
Was a cancellation policy provided?	WasCancelPolicyProvidedInd	Yes/No	Mandatory
What Was the Policy?	CancellationPolicyDescription	Text	Mandatory if WasCancelPolicyProvidedInd="Yes"

Resolve with Merchant

Question	Property	Type	Values	Mandatory/Optional/Conditional	Notes
Did you attempt to resolve with the merchant?	ResolveWithMerchantInd	Yes/No		Mandatory
Please explain:	ResolveWithMerchantExplanation	Text		Mandatory if ResolveWithMerchantInd="Yes/No"

Rule(s)

Additional Information

Question	Property	Type	Mandatory/Optional/Conditional	Notes
Do you have any additional information to provide about this dispute?	AdditionalInformationInd	Yes/No	Mandatory
If you have any documentation in support of your claim, please attach it now.	N/A	Attachment	Optional	Extension: Intake Attachment Prompt To prompt users to attach any available documentation during intake, set CanAttachIntakeDocs to true.
Please provide any additional information.	AdditionalInformation		Mandatory if AdditionalInformationInd= "Yes"

Rule(s)

Rule(s)

A_MerchantRecurring