RTP Unauthorized Questionnaire

"I did not authorize a debit or credit to my account"   

Note: Both credits and debits are disputable


RTP Unauthorized

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes
Please describe the reason you are requesting the Real Time Payment (RTP) should be returned? ReasonForRTPReturnText
Mandatory


Additional Information

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes
Do you have any additional information to provide about this dispute?AdditionalInformationIndYes/No
Mandatory
If you have any documentation in support of your claim, please attach it now.N/AAttachment
Optional

Extension: Intake Attachment Prompt

To prompt users to attach any available documentation during intake, set CanAttachIntakeDocs to true.

Please provide any additional information.AdditionalInformation

Mandatory if AdditionalInformationInd= "Yes"

Rule(s)UnauthorizedRTP