MorphMorph

Dispute Approvals

Details

Type

Dashboard

Name

Dispute Approvals

Description

A new “Dispute Approvals” dashboard is available in the Performance category. This dashboard provides an overview of approval action volume, as well as acceptance rate, by requestor and reviewer.

Usage

Approval Action Volume, Workload, Efficiency

Availability

24.02

Included Metrics

Total Requests (Count), Deny Dispute (Count), Provisional Credit (Count), Write Off (Count)

  1. Approver Request Trend, over time

  2. Acceptance Rate, by type

  3. Acceptance Rate, by Requestor

  4. Acceptance Rate, by Reviewer

Included Filters

Client, Claim Type, Claim Category, Claim Reason, Date Range, Date Grouping

Preview

image-20240918-154900.png

Change Log

Date

Change Summary

Date

Change Summary