MorphMorph

Merchant Collaboration Overview

Details

Type

Dashboard

Name

Merchant Collaboration Overview

Description

A report used to calculate eligibility rates, win rates, and recoveries via merchant collaboration.

Usage

Recovery Reporting, Collaboration Effectiveness

Availability

25.01 (Data Booster Required)

Included Metrics

  • Eligibility Rate

  • Response Rate

  • Response Time

  • Acceptance Rate

  • Recovery Rate

  • Recovery Time

  • Total Recoveries

Included Fields

Client, Claim Type, Claim Category, Claim Reason, Claim ID, Dispute ID, Network, Collaboration Network, MCC, Merchant, Eligibility, Attempt Date, Response Date, Response, Response Time, Outcome, Recovery Status, Credit Received Amount, Credit Date, Credit Time, Dispute Resolved Date

Included Filters

Client, Claim Type, Claim Category, Claim Reason, Collaboration Network, Date (Attempt), Date (Response), Date (Resolution)

Preview

image-20241216-200308.png

Change Log

Date

Change Summary

Date

Change Summary

2/14/2024

New