Dispute Reopen Requests

Dashboard

Dispute Reopen Requests

Provides an overview of incoming requests to reopen previously denied disputes.

Operational Health

25.01

Client, Claim Type, Claim Category, Claim Reason, Claim ID, Dispute ID, Deny Reason, Request Date, External User Request, New Info Provided, Review Decision, Reviewed By, Reviewed Date

• Total Reopen Requests

• Total Reopens

• Acceptance Rate

• Reopen Requests by Deny Reason

• External Requests

• New Info Rate

• Requests in last 4 weeks compared to previous 4 weeks

• Reopen Requests (Trend)

• Acceptance Rate (Trend)

Client, Claim Type, Claim Category, Date