Accounting Tests

Overview

Accounting tests aim to ensure that accounting calls are being properly made. We recommend monitoring the endpoint for the calls to validate the functionality and accuracy.

Accounting Entries

The following is a condensed list of accounting entries that can be tested for a comprehensive UAT. Defer to your firm’s GLs and accounting build as many of these entries are configurable. Tracking Only entries do not move money, therefore, there is no call to the endpoint. Click here for a full list of accounting entries.

Network	Scenario	Debit	Credit	Accounting Scenario	Tracking Only?

Network	Scenario	Debit	Credit	Accounting Scenario	Tracking Only?
Alt Network	Alt Network Chargeback	Merchant	Suspense	A chargeback is submitted	Yes
Alt Network	Alt Network Chargeback Reversal	Suspense	Merchant	A chargeback was declined by the Acquirer	Yes
Alt Network	Alt Network 2nd Chargeback	Merchant	Suspense	A second chargeback is submitted	Yes
Alt Network	Alt Network 2nd Chargeback Reversal	Suspense	Merchant	A second chargeback was declined by the Acquirer	Yes
Alt Network	Alt Network Arbitration	Merchant	Suspense	Arbitration was filed	Yes
Alt Network	Alt Network Arbitration Reversal	Suspense	Merchant	Arbitration was lost	Yes
Mastercard	Arbitration	Merchant	Suspense	Arbitration was won	Yes
Mastercard	Arbitration Chargeback Recall	Merchant	Suspense	A chargeback is recalled	Yes
Any	Arbitration Won	Merchant	Suspense	Arbitration ruling is in favor of the Issuer	Yes
Any	Arbitration Lost	Suspense	Suspense	Arbitration ruling is in favor of the Acquirer	No
Visa	Chargeback	Merchant	Suspense	A chargeback is submitted	Yes
Any	Deny Dispute	Accountholder	Suspense	A dispute is denied	No
Any	Deny Dispute 2nd Operation	Suspense	Suspense	A dispute is denied on a blocked card on a fraud claim	No
Any	Loss Adjustment	Loss	Suspense	A dispute was written off	No
Any	Loss Adjustment 2nd Operation	Suspense	Suspense	A dispute was written off on a blocked card on a fraud claim	No
Mastercard	Mastercard Chargeback 2nd Operation	Suspense	Suspense	A chargeback is submitted on a blocked card	No
Mastercard	Mastercard Pre-arbitration 2nd Operation	Suspense	Suspense	Pre-arbitration is submitted on a blocked card	No
Mastercard	Mastercard Representment 2nd Operation	Suspense	Suspense	A representment	No
Any	Merchant Funds Disbursement	Suspense	Merchant	A paid dispute is denied due to merchant refund	Yes
Any	Partial Deny Dispute	Accountholder	Suspense	A portion of the disputed amount was denied	No
Any	Pre-Arbitration	Merchant	Suspense	A pre-arbitration filing was won	Yes
Any	Provisional Credit	Suspense	Accountholder	A provisional credit is issued	No
Any	Provisional Credit 2nd Operation	Suspense	Suspense	A provisional credit was issued on a blocked card on a fraud claim	No
Any	Refund Interest	Admin Fees	Accountholder Other	A refund for accumulated interest is issued	No
Mastercard	Rejected Chargeback Accounting	Suspense	Merchant	A chargeback was rejected	Yes
Any	Reverse Refunded Fee	Accountholder Other	Admin Fees	Previously credited fees are reversed	No
Visa	Visa Dispute	Merchant	Suspense	A fraud dispute is submitted to Visa	No
Visa	Visa Dispute Recall	Suspense	Merchant	A fraud dispute is recalled	No
Visa	Visa Dispute Response	Suspense	Merchant	A dispute response is received on a Visa dispute	Yes
Visa	Visa Inbound Pre-Arb Accept	Suspense	Merchant	The issuer accepts the Visa inbound Pre-Arbitration Response	Yes
Visa	Visa Inbound Pre-Arb Partial Accept	Suspense	Suspense	The issuer partially accepts the Visa inbound Pre-Arbitration Response	Yes
Visa	Visa Pre-Arbitration	Merchant	Suspense	Visa Pre-Arbitration is initiated	Yes
Any	Write Off	Suspense	Accountholder	A dispute is written off	No
Any	Write Off 2nd Operation	Suspense	Suspense	A dispute is written off prior to provisional credit issuance	No

Accounting Tests

Test name	Summary	How to	Pass criteria
Accounting Node	Review the Accounting node in the back office.	Access a claim that has reached recovery. Click on the Accounting stage. Review the Completed Actions to confirm accounting service calls are successful.	Accounting assignments populate in the accounting node QFD successfully calls the accounting service
Accounting Hub - Case Level	Review the Accounting hub located in the Case Tools section.	Access a claim that has reached recovery. Click on Accounting under Case Tools. Review the Accounting Overview to confirm QFD is logging accounting adjustments.	Accounting hub logs all accounting adjustments for all disputes on the claim
Accounting Hub - Dispute Level	Review the Accounting hub located on the Overview tab for each dispute.	Access a claim that has reached recovery. Click the Overview tab. Select Accounting from the Other Actions menu for one of the disputes. Review the Accounting window to confirm QFD is logging accounting adjustments for this dispute only.	Accounting hub logs all accounting adjustments for the specific dispute
Manual Accounting	Perform a manual accounting entry in the Accounting Hub.	Access any open claim. Click on Accounting under Case Tools. Click the Manual Adjustments tab. Select an option from the Debit Collection drop-down. Select an option from the Credit Collection drop-down. Enter a test Debit Account Number. Enter a test Credit Account Number. Enter an Amount. Enter a Reason. Ensure the box is checked for "Is only for tracking purposes (no accounting performed)?" Click on the dispute you wish to make this adjustment for. Scroll to the bottom of the window and click the Perform Accounting button. A success message will appear "Entry successfully added." Click on the Accounting Overview tab to confirm the manual entry you've placed has been logged by QFD. Repeat steps 3 - 9. Uncheck the box next to "Is only for tracking purposes (no accounting performed)?" Click on the dispute you wish to make this adjustment for. Scroll to the bottom of the window and click the Perform Accounting button. A success message will appear "Entry successfully added." Click on the Accounting Overview tab to confirm the manual entry you've placed has been logged by QFD.	Users can perform manual accounting for tracking only and non-tracking only Manual accounting entries appear in the accounting hub
Accounting Entries - Pay before Provisional Credit Issuance	Write off (pay) the claim before provisional credit has been issued.	Access a claim where Provisional Credit has not yet been issued. Work the claim to Provisional Credit. In the Provisional Credit stage, click the Grant Final Credit button. Select No under "Do you want to continue to pursue recovery after granting final credit?" Enter text in the Reason box. Click the Apply button. Click the Process Actions button. Click Accounting under the Case Tools. Verify the Write Off adjustments were logged by QFD. Access your firm's accounting system to verify the accounting adjustments were logged externally.	Accounting hub logs the final credit accounting adjustments Client's accounting system captures the accounting adjustments
Accounting Entries - Grant Provisional Credit	Issue provisional credit.	Access a claim where Provisional Credit has not yet been issued. Work the claim to Provisional Credit. In the Provisional Credit stage, click the Grant Provisional Credit button. Click the Apply button. Click the Process Actions button. Click Accounting under the Case Tools. Verify the Provisional Credit adjustments were logged by QFD. Access your firm's accounting system to verify the accounting adjustments were logged externally.	Accounting hub logs the provisional credit accounting adjustments Client's accounting system captures the accounting adjustments
Accounting Entries - Deny after Provisional Credit	Deny the dispute after provisional credit has been issued.	Access a claim where Provisional Credit has not yet been issued. Work the claim to Provisional Credit. In the Provisional Credit stage, click the Grant Provisional Credit button. Click the Apply button. Click the Process Actions button. Click the Collaboration stage. Select Cancel Merchant Credit Check from the Other Actions menu. Click the Process Actions button. Click on the Disposition stage. Select Do Not Pursue Recovery from the Other Actions menu. Enter text in the Reason box. Select Process Liability from the Liability Decision drop-down. Select Deny Dispute under Next Step. Select a denial reason from the Reason for Denial drop-down. Ensure the Deny Debit Date is set for today. Click the Apply button. Click the Process Actions button. Click on the Denied stage. Select Perform Debit Now from the Other Actions menu. Click the Process Actions button. Click Accounting under the Case Tools. Verify both the Provisional Credit and Deny Dispute adjustments were logged by QFD. Access your firm's accounting system to verify the accounting adjustments were logged externally.	Accounting hub logs both the provisional credit issuance and provisional credit withdrawal accounting adjustments Client's accounting system captures the accounting adjustments
Accounting Entries - Pay after Provisional	Write off (pay) the claim after provisional credit has been issued.	Access a claim where Provisional Credit has not yet been issued. Work the claim to Provisional Credit. In the Provisional Credit stage, click the Grant Provisional Credit button. Click the Apply button. Click the Process Actions button. Click the Collaboration stage. Select Cancel Merchant Credit Check from the Other Actions menu. Click the Process Actions button. Click on the Disposition stage. Select Do Not Pursue Recovery from the Other Actions menu. Enter text in the Reason box. Select Process Liability from the Liability Decision drop-down. Select Write Off under Next Step. Enter text in the box under "Please provide an explanation" Click the Apply button. Click the Process Actions button. Click on the Paid stage. Click the Continue Process button. Click the Apply button. Click the Process Actions button. Click Accounting under the Case Tools. Verify both the Provisional Credit and Loss adjustments were logged by QFD. Access your firm's accounting system to verify the accounting adjustments were logged externally.	Accounting hub logs both the provisional credit and final credit accounting adjustments Client's accounting system captures the accounting adjustments