Visa Questionnaire - Charged Wrong Amount
- Geordie Connell
- Jacob Harris
- Devan Robertson
Owned by Geordie Connell
"I was charged the wrong amount."
Charged Wrong Amount
Question | Property | Type | Values | Mandatory/Optional/Conditional | Notes |
|---|---|---|---|---|---|
| Are you disputing the full amount of the transaction? | DisputingFullAmount | Yes/No | Mandatory | ||
To dispute a transaction for an incorrect amount, the amount disputed must be less than the full transaction amount. Press continue to choose a different claim reason. | Questionnaire | Continue | Mandatory if DisputingFullAmount="No" | Routes user to the claim reason selection. | |
| What is the correct amount that should have been charged? | CorrectAmount | Text | Mandatory | ||
| What is the amount shown on your receipt or confirmation? | ReceiptAmountShown | Text | Mandatory | ||
| Is the dispute due to the difference between the quoted price and the actual charges made by the merchant? | MerchantDisputePriceDiffInd | Text | |||
Please provide a description of the issue and how the amount is different than what you expected. | DifferenceExplanation | Text | Mandatory | ||
| What is the amount being disputed? | DisputeAmount | Text | Mandatory |