Mastercard Resolve With Merchant Questionnaire
- Geordie Connell
- Devan Robertson
Owned by Geordie Connell
Some chargeback reason codes require that the customer attempt to resolve with dispute with the merchant directly before chargeback rights exist. When this condition is met, the following questions are displayed.
Question Property Type Values Mandatory/Optional/Conditional NotesResolve with Merchant
Did you attempt to resolve with the merchant? ResolveWithMerchantInd Yes/No Mandatory Please explain: ResolveWithMerchantExplanation Text Mandatory if ResolveWithMerchantInd="Yes/No"