Review New Attachment Assignment
- Devan Robertson
- Nick Facca
Owned by Devan Robertson
Description | When a file is attached to an existing case by an external user in the Review New Attachment flow, this assignment is generated to prompt the user to review the information and take any appropriate actions on the case. |
Details | There are two actions that will trigger this assignment.
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SLA | None |
Work Queue | InboundCommunication |
Work Group | ResearchTeam1 |