Review New Attachment

This flow is executed in the Responses step of the Analyze stage when one, or more, of the events listed below occur.  When executed, a Review New Attachment assignment is created and prompts the user to review the new information and take any and all necessary actions.


There are two actions that will trigger this flow.

  1. A new note is added via the External Case Status widget by an intake user or accountholder if self-service is enabled
  2. A new document is added via the External Case Status widget by an intake user or accountholder if self-service is enabled

Rule(s)ReviewNewAttachment