Dispute Status Maintenance Preconditions
- Devan Robertson
Owned by Devan Robertson
This decision table determines what actions are taken in Dispute Status Maintenance.
Actions
Action | Description |
|---|---|
| MANUAL | A Set Amount in Dispute assignment is generated and a user is prompted to complete the add or remove maintenance in an external system. |
| AUTO | The configured service is called to execute the maintenance. While this happens a Pending Set Amount in Dispute via Service assignment is displayed. if the service fails, the system will retry the service call 3 times. If it continues to fail, a Set Amount In Dispute Service Failed assignment will prompt a user to complete the maintenance in an external system. |
Base Configuration
Condition | Action |
|---|---|
| Otherwise | MANUAL |