Set Amount in Dispute
- Geordie Connell
- Nick Facca
- Devan Robertson
Owned by Geordie Connell
Description | When the precondition for the Dispute Status Maintenance flow is set to "MANUAL", this assignment is generated to place the account of the disputed transaction into a dispute status. The dispute status prevents the amount from being included in minimum payment and interest calculations. Depending on the configuration, one, or more, of the following assignments are created. These assignments apply to both the “add” and “remove” action. |
Details | Ability to add or remove amount in dispute. |
SLA | Goal: 1 Day; Urgency +5 Deadline: 3 Days' Urgency +5 |
Work Queue | SetAmountInDisputeStatus |
Work Group | ResearchTeam1 |