Amex Late Presentment Questionnaire
- Devan Robertson
Question Property Type Values Mandatory/Optional/Conditional Notes Validation The validation is different depending on if the account was closed. Account Closed: More than thirty (30) days but less than 181 days after the Transaction Date, and the Account is blocked or closed. Account Open: More than 180 days after the Transaction Date. Question Property Type Values Mandatory/Optional/Conditional Notes Question Property Type Values Mandatory/Optional/Conditional Extension: Intake Attachment Prompt To prompt users to attach any available documentation during intake, set CanAttachIntakeDocs to true.Is the account the transaction authorized on closed? AccountClosedInd Yes/No Mandatory When was the transaction authorized? AuthorizationDate Date Mandatory Did you attempt to resolve with the merchant? ResolveWithMerchantInd Yes/No Mandatory Please explain: ResolveWithMerchantExplanation Text Mandatory if ResolveWithMerchantInd="Yes/No" Notes Do you have any additional information to provide about this dispute? AdditionalInformationInd Yes/No Mandatory If you have any documentation in support of your claim, please attach it now. N/A Attachment Optional Please provide any additional information. AdditionalInformation Mandatory if AdditionalInformationInd= "Yes"