Letter Failed to Send / Failed to Send Communication
- Kristafanie Somers
Owned by Kristafanie Somers
Sept 27, 2024
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| Stage | Execute |
| Node | Notifications |
When an outbound communication fails, the Letter Failed to Send assignment is generated.
How to complete the Letter Failed to Send assignment
To retry the automated workflow, click the Retry Failed Letter button.
To cancel the letter, select Cancel Letter from the Other Actions menu. Then enter the reason for canceling the letter.
To send the letter manually, select Manually Send Letter from the Other Actions menu. Then check the box next to "I confirm that this communication has been manually transmitted."
- Click the Apply button.
- Click the Process Actions button.