Dispute Recovery Action Detail

Type	Report
Name	Dispute Recovery Action Detail
Description	A list of all disputes where recovery has been attempted, along with details of each recovery attempt and outcome.
Usage	Recovery Reporting, Recapture Reporting, Decision Reporting, Stick Rate Reporting
Availability	24.02
Included Fields	Client, Claim Type, Claim Category, Claim Reason, Network, Claim ID, Dispute ID, Contact Date, Create Date, Resolution Date, Dispute Amount, Dispute Status Type, Cycle Action Date, Cycle Action, Cycle Response Date, Cycle Outcome, Cycle Response Action Date, Cycle Response Action, Overall Outcome
Included Filters	Client, Claim Type, Claim Category, Claim Reason, Network, Dispute Status, Action Date, Response Date

Change Log

Date	Change Summary

Date

Change Summary

12/05/2024

Underlying queries optimized to improve performance
Timestamps converted from NTZ to TZ format for better compatibility
“Response Action Date” and “Response Action” columns removed to improve performance
- “Amount” columns added for each recovery cycle
“Overall Outcome” column added
“Create Date” column added
“Resolution Date” column added
Filters added for “Create Date” and “Resolution Date”

12/19/2024

Removed “Cycle Status” columns as they were redundant with Cycle Outcome