Visa Merchandise Return Questionnaire
- Geordie Connell
- Hannah Richardson
- Jacob Harris
- Devan Robertson
Text/Reference Property Maps To Type Values Mandatory/Optional/Conditional Notes Please select one of the options below which best represents the return attempt. The merchant refused to provide return authorization. The merchant refused to accept the returned merchandise. The merchant advised not to return the merchandise.Did you return the merchandise? WasMerchandiseReturned Yes/No Mandatory if the answer to "Did you receive the Merchandise?" was "Yes" When did you return the merchandise? CardholderReturnedDate Date Mandatory if WasMerchandiseReturned="Yes" Do you know when the merchant received the merchandise? MerchantReceivedDateInd Yes/No Mandatory if WasMerchandiseReturned="Yes" When did the merchant receive the merchandise? MerchantReceivedDate Date Mandatory if MerchantReceivedDateInd="Yes" What return method did you use? vsq_ReturnMethod Face to face/FedEx/DHL/UPS/Postal Service/Other Mandatory if WasMerchandiseReturned="Yes" Did you cancel prior to the expected receipt date? Yes/No Mandatory if "Did you receive the Merchandise?" was "Yes" When did you cancel? Date Mandatory if "Did you cancel prior to expected receipt date?" = Yes Did you attempt to return the merchandise? WasReturnAttempted Yes/No Mandatory if WasMerchandiseReturned="No" When did you attempt to return it? AttemptedReturnDate Date Mandatory if WasReturnAttempted="Yes" Please provide a detailed description of how you attempted to return and the disposition of the merchandise. DetailedDescription Text Mandatory if WasReturnAttempted="Yes" Mandatory if WasReturnAttempted="Yes"