Amex Local Laws or Regulations Questionnaire
Question | Property | Type | Values | Mandatory/Optional/Conditional | Notes |
---|---|---|---|---|---|
Are you disputing this charge because a law or regulation was not followed by the merchant? | Yes/No | Mandatory | |||
Please describe. | Text | Mandatory if FailedLocalLaw = Yes |
Question Property Type Values Mandatory/Optional/Conditional NotesDid you attempt to resolve with the merchant? ResolveWithMerchantInd Yes/No Mandatory Please explain: ResolveWithMerchantExplanation Text Mandatory if ResolveWithMerchantInd="Yes/No"
Question Property Type Values Mandatory/Optional/Conditional Extension: Intake Attachment Prompt To prompt users to attach any available documentation during intake, set CanAttachIntakeDocs to true.Notes Do you have any additional information to provide about this dispute? AdditionalInformationInd Yes/No Mandatory If you have any documentation in support of your claim, please attach it now. N/A Attachment Optional Please provide any additional information. AdditionalInformation Mandatory if AdditionalInformationInd= "Yes"