Recovery Action Event
- Devan Robertson
When a recovery action is completed in QFD, an event is generated. This includes Issuer and Acquirer actions, completed by a user or systematically, via a service, such as Visa RTSI or Mastercard Mastercom. This information can be used to understand recovery rates, total recovery, and user and system recovery effectiveness.
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Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|---|---|---|---|---|---|
Key | TenantId | VARCHAR(32) | ALWAYS | qvo-stg | Â | |
Key | ClientId | VARCHAR(64) | ALWAYS | Default | Â | |
Key | ClaimId | VARCHAR(32) | ALWAYS | 2306060014C | Â | |
Key | DisputeId | VARCHAR(32) | ALWAYS | 2306050001D | Â | |
Recovery Details | RecoveryActionId | VARCHAR(64) | Â | ALWAYS | 20f9bb81-46b7-47ef-a504-a0155316f154 | Â |
Recovery Details | ActionCode | VARCHAR(64) | Â | ALWAYS | RC4837 | Â |
Recovery Details | ActionName | VARCHAR(128) | ALWAYS | Dispute Submitted | Â | |
Recovery Details | Amount | NUMBER(9,2) | Amount of the dispute attempting to be recovered. | ALWAYS | 213.00 | Â |
Recovery Details | Category | VARCHAR(32) | CONDITIONAL | 10 | Â | |
Recovery Details | Cycle | NUMBER(3,0) | CONDITIONAL | 1 | Â | |
Recovery Details | Decision | VARCHAR(32) | CONDITIONAL | Arbitration Pursued | Â | |
Recovery Details | DecisionResponse | VARCHAR(64) | CONDITIONAL | Dispute Declined | Â | |
Recovery Details | DecisionResponseDateTime | TIMESTAMP_NTZ(9) | CONDITIONAL | 2023-09-09 21:00:00 | Â | |
Recovery Details | DueDate | DATE | CONDITIONAL | 2024-01-08 | Â | |
Recovery Details | PerformedByOperatorID | VARCHAR(128) | ALWAYS | Â | ||
Recovery Details | PerformedOnDateTime | TIMESTAMP_NTZ(9) | ALWAYS | 2023-09-09 21:00:00 | Â | |
Recovery Details | RecoveryAssociation | VARCHAR(64) | ALWAYS | VISA | Â | |
Recovery Details | RecoveryOptionLabel | VARCHAR(128) | ALWAYS | 10.4 Other Fraud - Card-Absent Environment | Â | |
Recovery Details | Response | VARCHAR(64) | CONDITIONAL | Dispute Declined | Â | |
Recovery Details | Stage | VARCHAR(64) | ALWAYS | Dispute Submitted | Â | |
Recovery Details | Outcome | VARCHAR(64) | CONDITIONAL | Won | Â | |
Metadata | SaveDateTime | TIMESTAMP_NTZ(9) | Â | ALWAYS | 2023-09-09 21:00:00 | Â |
Metadata | EventDateTime | TIMESTAMP_NTZ(9) | ALWAYS | 2023-09-09 21:00:00 | Â | |
Metadata | EventIdentifier | VARCHAR(64) | ALWAYS | 70b1c86d-d06f-4c93-bab2-0e938a4ef768 | Â | |
Metadata | EventItemId | VARCHAR(64) | ALWAYS | qvo-stg|20f9bb81-46b7-47ef-a504-a0155316f154 | Â |