Get Next Work Event
This simple event is triggered when a user clicks the "Get Next Work" button in QFD to work the most urgent assignment available to their workgroup. This data can be compared to Completed Actions and Assignment data to understand how assignments are completed, completion time, and possible work avoidance.
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Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
---|---|---|---|---|---|---|
Key | TenantId | VARCHAR(32) | ALWAYS | qvo-stg | Â | |
Key | ClientId | VARCHAR(64) | ALWAYS | Default | Â | |
Key | ClaimId | VARCHAR(32) | ALWAYS | 2306060014C | Â | |
Key | DisputeId | VARCHAR(32) | CONDITIONAL | 2306050001D | Â | |
GNW Details | PerformedById | VARCHAR(128) | ALWAYS | Â | ||
GNW Details | AssignmentId | VARCHAR(64) | ALWAYS | 8a62b606-9629-44e1-9961-01b9c0c6f6a2 | Â | |
Metadata | EventDateTime | TIMESTAMP_NTZ(9) | ALWAYS | 2023-09-09 21:00:00 | Â | |
Metadata | EventIdentifier | VARCHAR(64) | ALWAYS | 70b1c86d-d06f-4c93-bab2-0e938a4ef768 | Â | |
Metadata | EventItemId | VARCHAR(64) | ALWAYS | qvo-stg|2302030002D | Â |