Reclassify Event
- Devan Robertson
When a claim is reclassified in QFD, this event is generated. The event provides the before and after Claim Category and Claim Reason, as well as the date and time that the reclassification occurred. This data is useful for understanding how often reclassifications are occurring and where there may be opportunities for improving intake flows and/or providing training to intake users. Available in 24.01.03.
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Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|---|---|---|---|---|---|
Key | TenantId | VARCHAR(32) | ALWAYS | qvo-stg | Â | |
Key | ClientId | VARCHAR(64) | ALWAYS | Default | Â | |
Key | ClaimId | VARCHAR(32) | ALWAYS | 2306060014C | Â | |
Reclassification Details | ReasonType | VARCHAR(64) | ALWAYS | Fraud | Â | |
Reclassification Details | Reason | VARCHAR(64) | ALWAYS | Stolen | Â | |
Reclassification Details | OriginalReason | VARCHAR(64) | Original Reason applied to the claim upon submission. | ALWAYS | Stolen | Â |
Reclassification Details | PreviousReasonType | VARCHAR(64) | ReasonType value prior to the reclassification. | ALWAYS | Fraud | Â |
Reclassification Details | PreviousReason | VARCHAR(64) | Reason value prior to the reclassification. | ALWAYS | Stolen | Â |
Reclassification Details | PerformedByOperatorId | VARCHAR(128) | ALWAYS | devan.robertson@quavo.com | Â | |
Metadata | EventDateTime | TIMESTAMP_NTZ(9) | ALWAYS | 2023-09-09 21:00:00 | Â | |
Metadata | EventIdentifier | VARCHAR(64) | ALWAYS | 56f34472-3412-4144-b4c7-430b928f1d24 | Â | |
Metadata | EventItemId | VARCHAR(64) | ALWAYS | qvo-stg|2306050001D | Â |