Mastercard No Show Questionnaire

This questionnaire is used to collect details about a "no-show" charge.



No Show Details

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes

Were the accommodations used?AccommodationsIndYes/No
Mandatory
Did the merchant provide alternate accommodations and still charge for a “no-show”?AltAccommondationsIndYes/No
Mandatory
Was the “no-show” charge different from the quoted rate?QuotedRateDifferenceYes/No
Mandatory
What was the quoted rate?QuotedRateText
Mandatory if QuotedRateDifference="Yes"
Is the dispute regarding a “No-Show” charge? NoNoShowChargeIndYes/No
Mandatory


Referenced From