Amex Service Not Received Details Questionnaire
- Devan Robertson
This questionnaire is used to collect details about a service that was not received. Question Property Type Values Mandatory/Optional/Conditional Notes Please provide a detailed description of what was purchased and an explanation of the dispute. Question Property Type Values Mandatory/Optional/Conditional Notes ServiceDescription Text Mandatory if WhatWasNotReceived = "Service" Is the expected receipt date for the merchandise or services known? ExpectedReceiveDateInd Yes/No Mandatory When was the merchandise/services expected to be received? ExpectedReceiveDate Date Mandatory if ExpectedReceiveDateInd="Yes" Has it been confirmed that the merchant will not provide the merchandise/services? (ie. Merchant is no longer in business) ConfirmedNotProvidedInd Yes/No Mandatory Please Explain ConfirmedNotProvidedDescription Text Mandatory if ConfirmedNotProvidedInd="Yes" What date did you learn the merchandise/services would not be received? ConfirmedNotProvidedDate Date Mandatory if ConfirmedNotProvidedInd="Yes"