QFD 3.18.5.230314.1
Release Notes
Category | Summary | Description | Labels | Acceptance Criteria | Release Notes | Documentation Link | Story ID |
---|---|---|---|---|---|---|---|
Fix | Mastercard Partial merchant Credit Not Accept |
After a repre response is accepted, denying for merchant credit errors out on transaction selection with the message "This credit has been applied to this dispute" |
[Mastercard] |
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Resolved an issue where when a Mastercard claim received a representment response and it was accepted by the user and they chose to deny the claim for a deny reason Merchant Credit an error message was displayed "This credit has been applied to this dispute". This fix ensures that when a representment response was received and the user is selecting to fully accept the response and deny for merchant credit, the credits must be equal to or greater than the remaining recovery amount. If a user selects a credit less than the remaining recovery amount a message will display to the user to go back and partially accept the representment response with a merchant credit. Additionally, validation exists to ensure that if a credit is selected that is greater that or equal to the remixing recovery amount and the user attempts to select another credit a message will display "The dispute already ahs fully applied merchant credits.' |
QPS-8298 | |
Fix | Mastercard Selection Errors - Accepted Repre |
After a repre response is accepted, denying for merchant credit errors out on transaction selection with the message "This credit has been applied to this dispute" |
[Mastercard] |
|
Resolved an issue where when a Mastercard claim received a representment response and it was accepted by the user and they chose to deny the claim for a deny reason Merchant Credit an error message was displayed "This credit has been applied to this dispute". This fix ensures that when a representment response was received and the user is selecting to fully accept the response and deny for merchant credit, the credits must be equal to or greater than the remaining recovery amount. If a user selects a credit less than the remaining recovery amount a message will display to the user to go back and partially accept the representment response with a merchant credit. Additionally, validation exists to ensure that if a credit is selected that is greater that or equal to the remixing recovery amount and the user attempts to select another credit a message will display "The dispute already ahs fully applied merchant credits.' |
QPS-8074 | |
Enhancement | Extra Save/Commit Steps On Deny Reopen Request |
There's an unnecessary save/commit in the SendDeniedLetter activity that should be handled by the calling flow. |
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Resolved an issue within the Send Deny Letter activity that required a save/commit which could result in blank deny justifications on reopen request claims. This fix ensures that deny reopen requests with deny justifications enabled will display on reopen requests. |
QPS-7933 | ||
Fix | Blank Deny Justification on Reopen Denials |
When a dispute is reopened and re-denied and the client is using deny justifications the letter is not containing the bullets. |
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Resolved an issue where when a claim was reopened and then re-denied and deny justifications are enabled the deny justifications were not contained in the letter. This fix ensures that when a reopen request is reviewed and redenied, deny justifications will not appear blank on the letter. |
QPS-7871 | ||
Fix | Do Not Send Letter - Reopen Request |
As a system, when a user declines a request to reopen a dispute and select to not send a letter to the cardholder, when they process the request the letter should not be generated. |
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Resolved an issue where when a user declined a request to reopen a dispute and selects to not send a letter, a letter was still generated, requiring a user to cancel the letter. This fix ensures that if during a reopen request a user selects to not send a letter, the letter is not generated by QFD. |
QPS-7757 | ||
Fix | Altered Dispute Amount |
As a system, users should be able to dispute more than the transaction amount for an ATM deposit claim. Additionally, if a claim is reclassified and the dispute amount has been updated the recovery amount should accurately reflect the adjusted dispute amount. |
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Resolved an issue where users were unable to dispute more than the posted transaction amount for an ATM deposit claim. This fix ensures that users can dispute more than the transaction amount for an ATM Deposit claim and the recovery amount will properly reflect the dispute amount. |
QPS-7481 |