When multiple authorization records are returned in Visa Case Creation, this assignment is generated and prompts a user to select the matching authorization record.
Details
Identify Matching Authorization
A list of authorization records returned from VROL are displayed and the user is prompted to select the one that belongs to the disputes transaction.
No Match
If none of the authorization records match, then there is no authorization record. Cancel and select Other Actions > No Match to resolve the assignment and resume the flow.
Retry
A user may force the service call to execute again and retrieve authorization records from VROL by selecting Other Actions > Retry.
