MorphMorph

Provide Block Card Prerequisites

Owned by Devan Robertson
Last updated: Sept 27, 2024 by Kristafanie Somers
Description

When the service that completes the block and/or reissue card maintenance requires card information that is not available, this assignment is generated and prompts the user to provide the necessary details.

Details


Provide Block Card Prerequisites

This primary flow action will prompt the user to provide a Card Number or any other data that is required for the service to complete the block activity.

SLANone
Work QueueBlockReissueCard
Work Group

Exception

StageExecute
NodeAccount Maintenance

The Provide Block Card Prerequisites assignment prompts an analyst to provide necessary details when the service that completes the block and/or reissue card task requires card information. 

How to complete the Provide Block Card Prerequisites assignment

  1. Click the Provide Block Card Prerequisite Data button.

     Click here to see the expanded assignment...


  2. Select the card number to block from the drop-down menu.

  3. Click the Apply button. 

  4. Click the Process Actions button.