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Service Block Reissue Card Failed
Service Block Reissue Card Failed
Stage | Execute |
Node | Account Maintenance |
The Block Card assignment is generated when the Block Reissue Card flow fails. The agent will complete the necessary actions outside of the system.
How to complete the assignment
Click the Block Card button.
- Review the specific action that needs to be completed in the external system.
- Block the card
- Block and reissue the card
- Reissue the card
- Complete the required action in your firm's system of choice.
- Return to QFD and select "I confirm the card has been blocked in the system of record."
- Click the Apply button.
- Click the Process Actions button.
, multiple selections available,
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