Recovery Flow

When a user completes the Review Recovery Options flow action, they'll be prompted to select an available recovery option.  Once completed, the Process Return assignment will be generated and prompt the user to process the return in an external system.

Process ACH Return

This primary flow action prompts the user to execute the return in an external system and attest the action, along with a Notification of Change, has been completed.  The set return code is provided for the user.

Pend

This optional flow action is available via the Other Actions menu.  See Pend for details.

When the Process Return flow action is completed, Wire Return Accounting is executed to reflect the movement of funds between FIs and the Paid flow is executed to resolve the dispute.

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