When the Visa Case Filing Status flow is executed and the service fails, this assignment is generated and prompts a user to retry the service.
Details
Retry
The primary flow action prompts the user to retry the service. If the service continues to fail, please notify your system administrator.
Cancel
This optional flow action is available via the Other Actions menu and cancels the case status activity service. This will force the dispute into a manual flow where a user will be required to record the arbitration ruling.
