Review for Response

Description

This assignment is displayed in the Disposition step while an acquirer response to a chargeback is awaited. This assignment must be enabled and the SLA configured.

Description

This assignment is displayed in the Disposition step while an acquirer response to a chargeback is awaited. This assignment must be enabled and the SLA configured.

Details

Response Received

Manually enter the acquirer’s response. Moves to Review Alt Network Chargeback Response.

Continue to Pend

Pend the dispute for an user-entered number of days. The dispute moves back into Pending for Response.

SLA

None

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