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Pending for Response

Pending for Response

Description

This process is displayed in the Disposition step while an acquirer response to a chargeback is awaited. This flow must be enabled and the SLA configured.

Description

This process is displayed in the Disposition step while an acquirer response to a chargeback is awaited. This flow must be enabled and the SLA configured.

Details

Users can mark that the response has been received, recall the dispute, or mark that no response has been received the chargeback has been won.

SLA

Configurable; does not exceed 30 days

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