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Review Chargeback Reject
Review Chargeback Reject
Stage | Execute |
Node | Recovery |
The Review Chargeback Reject assignment is generated when a dispute is rejected by the network. This assignment prompts the agent to resolve any issues and, if applicable, re-submit the dispute.
How to complete the assignment
- Click the Review Chargeback Reject button.
- Click the Dispute Details row.
- Review the Reject reason to determine the next step.
Note: To change the recovery option, select the Cancel Recovery option by clicking the Other Actions button (ellipses).
- Click the Apply button.
- Click the Process Actions button.
, multiple selections available,
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