MorphMorph

Visa Dispute

When the Visa Recovery Strategy is activated, this flow is executed and a chargeback is processed.  The Pre-Dispute flow is executed to complete any activities that are required prior to filing a chargeback and to determine if all dependencies have been met.  If any dependencies remain unsatisfied, the Review Chargeback assignment is generated and prompts a user to review and satisfy all dependencies.   When all dependencies are satisfied, the Execute Chargeback flow is called to handle the execution.  For Fraud and Authorization disputes, the Allocation flow is executed to continue dispute processing.  For Consumer Disputes and Processing Errors, the Collaboration flow is executed.

Rapid Dispute Resolution

As of 21.1, QFD supports Visa Rapid Dispute Resolution, which can lead to automatically resolved disputes on submission.  See Rapid Dispute Resolution (RDR) for more information.


Rule(s)VisaChargeback

References