MorphMorph

Review Final Chargeback Reject

Description

This assignment is displayed in the Disposition step in the American Express Pending Final Chargeback Response flow once a chargeback is rejected and the user needs to review the reject.

Details

Review Chargeback Reject

The primary action prompts the user review the reject reason.  Once reviewed the user can complete the assignment to return to the Disposition flow where they can attempt recovery for another reason or process liability.

SLAN/A
Work QueueReviewFinalChargebackRejected
Work Group

ResearchTeam1