MorphMorph

Review Chargeback Reject Amex

Description

This assignment is displayed in the Disposition step in the American Express Dispute flow once a chargeback is rejected and the user needs to review the reject.

Details

Review Chargeback Reject

The primary action prompts the user to review the reject reason.  Once reviewed the user can complete the assignment to return to the Disposition flow where they can attempt recovery for another reason or choose not to pursue recovery.

SLAN/A
Work QueueReviewChargebackRejectAmex
Work Group

Recovery