Review Chargeback Reject Amex
- Jacob Harris
- Kristafanie Somers
- Geordie Connell
Owned by Jacob Harris
Description | This assignment is displayed in the Disposition step in the American Express Dispute flow once a chargeback is rejected and the user needs to review the reject. |
Details |
Review Chargeback RejectThe primary action prompts the user to review the reject reason. Once reviewed the user can complete the assignment to return to the Disposition flow where they can attempt recovery for another reason or choose not to pursue recovery.
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SLA | N/A |
Work Queue | ReviewChargebackRejectAmex |
Work Group | Recovery |