Review Dispute Response Pre-Conditions

Overview

Determines if a dispute should be reviewed or automatically when written off in Visa Review Collaboration Response

Actions

Action

Description

REVIEWA Review Dispute Response assignment is generated and prompts a user to review the response and take appropriate action.
WRITEOFFThe dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid.

Base Configuration

Condition

Action

Dispute Category is Processing Error and the Remaining Recovery Amount is less than or equal to $25WRITEOFF
Dispute Condition is 13.1 or 13.6 and the Remaining Recovery Amount is less than or equal to $25WRITEOFF
Dispute Category is Consumer Dispute and the Remaining Recovery Amount is less than or equal to $50WRITEOFF
OtherwiseREVIEW
Rule(s)ReviewDisputeResponsePreConditions

References