Check Item Processing Response

When Check Item Processing Flow is complete, this flow is executed.  The Pending Item Processing Response assignment is generated and prompts a user to record a response.

Response Received

This primary flow action prompts the user to record the result of the Balance Review recovery attempt.  The user must select from the following options:

  • Accepted Full
  • Accepted Partial
  • Declined

Additionally, the user must provide the date that the response was received.

If the response is...

The response is recorded in the Recovery Action History.

Rule(s)PendingItemProcessingReview

References