Pending Electronic Journal Response

Description

When the Electronic Journal Response flow is executed, this system assignment is displayed while a response is awaited.

Details

Response Received

This primary flow action prompts the user to record the result of the Check Electronic Journal recovery attempt.  The user must select from the following options:

  • Accepted Full
  • Accepted Partial
  • Declined

Additionally, the user must provide the date that the response was received.

If the response is...

The response is recorded in the Recovery Action History.

SLA

Goal: 10 Days

Deadline: 10 Days

Work QueuePendingResponse
Work Group

System